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Attendee Groups

In this article, you will learn more about Attendee Groups and tips you can use to manage attendees and their groups.

The following are the areas you can manage on this page:

Attendee Groups

What is Attendee Groups?

Attendee Groups enable event administrators to categorize users and send notifications or emails to a specific group of users. You can also show hidden features to a specific group of participants, for example, a private schedule, feature or document that is only visible to Investor group of guests.

There are 2 types of Attendee Groups: Group (or Normal Group) and Registration Group.

Read on to know more about attendee groups and registration groups. 

Before you proceed to creating groups, decide if you require utilizing either or both Groups (Normal groups) and Registration Groups for your event. This will determine if you should utilize either or both group types.

Groups (also known as Normal Groups)

Groups is located on the left of panel of the Attendees page at your event's admin panel.

Admins can:

  1. Create groups at the attendees page and use these groups to categorize attendees
  2. Create as many Groups as your event requires and also group attendees into multiple groups.  Admins can also choose to set limits for groups when necessary. This grouping is meant for backend purposes, more notably for feature access rights.

Note: When importing attendee list with more than 1 group per attendee, please follow the steps here.

Registration Groups

Registration Groups are distinguished by the Registration Ticket Names or RSVP Registration Groups. For ticket registration, this can be accessed on the Registration page under Ticket Name via the admin panel. If you are utilizing Registration Group, kindly note that this will appear at the top of the registration page as a dropdown option where an attendee is only allowed to register for ONE group.

For RSVP registration groups, you can create them from the Attendee admin panel.

Note: Attendees can only be grouped into ONE Registration Group.

Adding attendees to Groups

Normal groups are based on the groups admin has created here

There are 3 methods to assign an attendee to Normal groups:

Method 1: Assign a group to individual attendee

  1. Click on an attendee to open popup  

  2. From popup select Groups tab ➔ Check the box accordingly to allocate attendee to a group and click save.

Method 2: Assign a group to multiple attendees

  1. From the list of attendees ➔ Check the box of the attendee(s) you wish to reassign a group. 
  2. Click the Reassign button and select a group from the dropdown list. Changes will be reflected automatically.

Method 3: Assign group(s) to attendees before importing attendee list

Note: Groups (Normal Groups) is NOT Registration Groups. Registration groups are based on the Registration Ticket Name. To read more Registration setup, click here.

Below is an image of the attendee import template (Image does not include all columns from the actual template). If more than 1 group is assigned to an attendee, add a vertical bar with spaces between each group as per the image below: 

By doing so, attendees will be sorted by their multiple groups on the admin panel when the list is imported as per the image below:

What is the difference between Groups (Normal Groups) and Registration Groups?

Micepad is a versatile platform that provides administrators with diverse tools to effectively handle attendees.

Groups and Registration Groups can both be utilized for a multitude of purposes:

  • Categorizing attendees based on their affiliations
  • Limiting attendee access and visibility to specific features within the event platform
  • Send targeted emails to specific groups of attendees
  • Streamlining the process of communication (E.g. Push Notifications)

Please check with your Micpead contact to check which Registration type your event is utilizing. Registration Group is only available for events utilizing the RSVP Registration product.

When attendees register via the RSVP Registration page, the default grouping for all attendees is called, "General" unless By default, all attendees are initially grouped under "General" unless they are prompted to select their RSVP type during the registration process.

Ticket vs RSVP Registration

The table below shows how

Item Description Ticket Registration RSVP Registration
Groups (Normal Groups) Yes Yes
Registration Type Yes (Tickets) Yes (Group Name)
Filter attendees by specific conditions Yes Yes
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