Login to Admin Panel
How to login Admin Panel Mobile Application Apple Devices Android Devices How to login Admin Panel For admins logging into the backend admin panel, please check your email inbox for an invitation to access as administrator from the Micepad team or...
Unable to update attendee Email
There are instances where your attendee would like to change or update their registered email credentials to access your event. Admins may encounter an issue when updating an attendee's email due to system error. From admin panel > go to Attendees...
There are no Registration or Enter button
Why can't see the Registration button or Enter button on the event website? If any of these buttons are missing from an event website, ensure that your registration access or event access are set to live . The steps below will help you adjust you...
Import Event Template
*This article is only relevant to administrators with creator access. In this article, we'll walk you through importing existing event templates from your organization on Micepad. For existing Micepad users who have created past events, you c...
Create New Event
*This article is only relevant to administrators with creator access. This article will walk you through creating a new event for your organization on the Micepad platform. Once you have confirmed with your account, the team will create an event s...
Virtual Booths
In this article, you will learn how to access and manage your Virtual Booths. What is a Virtual Booth Setup Virtual Booth Add content to virtual booth Inviting Exhibitor Administrators and Representatives Categorising and grouping booths Settings ...
Set up Automated Emails
In this article, you will be able to learn how to manage Automated Emails: Accessing Automated Emails Setting up Automated Emails Automated Emails is a series of emails that requires participants to complete certain actions on the event website to...
Live Streaming
In this article you will learn more about live streaming Micepad Live Streaming Setup Live Stream Stream Latency Micepad Live Streaming Micepad features live streaming solutions accessed directly from the Micepad App. Streaming live content to you...
Access and Customize App Features
In this article, you will learn more about the customizing your features. Accessing your App Features Activate Features Rearrange App Features Order Duplicate Feature Remove or Deactivate Feature Customize App Feature App Features can be customis...
Forgot Your Email
If you have forgotten your email address used to log into your account, please contact Micepad directly via the message icon on the bottom right of the screen and the team will assist with retrieving your login credentials. Note: Please provide u...
Reset Password
Reset Password If you have forgotten your password, please follow the following steps to reset your password: On the login web page, click on Forgot password . Key in your email address. An email will be sent to you to reset your password. Foll...
Edit Attendee Information
In this article, you will be able to learn how to manage your event attendees. The following are the areas you can manage on this page: Show/Hide Attendee fields Viewing and editing Attendees' details Attendees tab is where you view your list of ...
Activate Admin Account
In this article, you will be able to learn how to Activate your Micepad Account. To proceed with building an event with Micepad, you would first need to activate your Micepad account. How to Activate your Micepad Account Invitation Link Setup Acc...
