How to login Admin Panel Mobile Application Apple Devices Android Devices How to login Admin Panel For admins logging into the backend admin panel, please check your email inbox for an invitation to access as administrator from the Micepad team or...

There are instances where your attendee would like to change or update their registered email credentials to access your event. Admins may encounter an issue when updating an attendee's email due to system error. From admin panel > go to Attendees...

Why can't see the Registration button or Enter button on the event website? If any of these buttons are missing from an event website, ensure that your registration access or event access are set to live . The steps below will help you adjust you...

*This article is only relevant to administrators with creator access. In this article, we'll walk you through importing  existing event  templates from your organization on Micepad.  For existing Micepad users who have created past events, you c...

*This article is only relevant to administrators with creator access. This article will walk you through creating a new event for your organization on the Micepad platform. Once you have confirmed with your account, the team will create an event s...

In this article, you will learn how to access and manage your Virtual Booths. What is a Virtual Booth Setup Virtual Booth Add content to virtual booth Inviting Exhibitor Administrators and Representatives Categorising and grouping booths Settings ...

In this article, you will be able to learn how to manage Automated Emails: Accessing Automated Emails Setting up Automated Emails Automated Emails is a series of emails that requires participants to complete certain actions on the event website to...

In this article you will learn more about live streaming Micepad Live Streaming Setup Live Stream Stream Latency Micepad Live Streaming Micepad features live streaming solutions accessed directly from the Micepad App. Streaming live content to you...

In this article, you will learn more about the customizing your features.  Accessing your App Features Activate Features Rearrange App Features Order Duplicate Feature Remove or Deactivate Feature Customize App Feature App Features can be customis...

If you have forgotten your email address used to log into your account, please contact Micepad directly via the message icon on the bottom right of the screen and the team will assist with retrieving your login credentials. Note: Please provide u...

Reset Password If you have forgotten your password, please follow the following steps to reset your password: On the login web page, click on  Forgot  password .  Key in your email address. An email will be sent to you to reset your password. Foll...

In this article, you will be able to learn how to manage your event attendees. The following are the areas you can manage on this page: Show/Hide Attendee fields Viewing and editing Attendees' details Attendees tab is where you view your list of ...

In this article, you will be able to learn how to Activate your Micepad Account. To proceed with building an event with Micepad, you would first need to activate your Micepad account.  How to Activate your Micepad Account Invitation Link Setup Acc...

How to login Admin Panel Mobile Application Apple Devices Android Devices How to login Admin Panel For admins logging into the backend admin panel, please check your email inbox for an invitation to access as administrator from the Micepad team or...

If you have forgotten your email address used to log into your account, please contact Micepad directly via the message icon on the bottom right of the screen and the team will assist with retrieving your login credentials. Note: Please provide u...

Reset Password If you have forgotten your password, please follow the following steps to reset your password: On the login web page, click on  Forgot  password .  Key in your email address. An email will be sent to you to reset your password. Foll...

Have you recently signed up for Micepad or were invited as an event administrator? You've come to the right place! Micepad is the all-in-one virtual, hybrid and in-person event platform for event organisers worldwide. From online registration to i...

Virtual events are quickly and steadily becoming a normal part of our lives. From informal meetups, to internal company meetings, to conferences and public festivals, here are a few key elements that are common across most virtual events, no matte...

Pulling off your first virtual or hybrid event can take a lot of work! Here’s a short guide on the best ways to ensure your event goes smoothly, your attendees are happy and engaged, and you can measure your success and event ROI. Define Your Audi...

We're glad you're ready to create your first event on  Micepad ! We're thrilled to provide you access to a comprehensive event platform as well as instructional resources to assist your event creation with Micepad. It is strongly recommended to pl...

In this article, you will be able to learn more about the user roles available within Micepad App. Type of User Roles Several roles are available on Micepad App. Different types of access and permissions are assigned to different roles within the ...

In this article, you will be able to learn how to Activate your Micepad Account. To proceed with building an event with Micepad, you would first need to activate your Micepad account.  How to Activate your Micepad Account Invitation Link Setup Acc...

How to login Admin Panel For admins logging into the backend admin panel, please check your email inbox for an invitation to access as administrator from the Micepad team or your relevant in-charge from your organization. Please check with your re...

Edit User Profile You can edit your user profile via the admin panel or the virtual platform.  Note: You are not allowed to edit your email credential from this user profile. Emails can only be replaced via the Attendees tab. 1. Upon logging in, ...

All users managing events on Micepad are assigned to an Organization where you are able to access and manage your events. When event organizers or administrators log onto Micepad's admin panel, they are redirected to the Dashboard, also known as t...

In this article, you will be able to learn how access and navigate the  Event Dashboard . Access Event Dashboard Navigating the Event Dashboard Event admins will be directed to their Organization dashboard upon successful login via the  Micepad ad...

Two-factor authentication allows an extra layer of security measure to access your account. This is useful to prevent someone from logging in with your credential even if they have your password. Two-Factor Authentication 1. Upon logging in, selec...

Trusted Devices Trusted Devices allows you to check the device your account is logged into. You can revoke access for devices you no longer use for Micepad App. 1. Upon logging in, select the drop down arrow icon located at the top right portion o...

Are you worried about network interruptions affecting your event registration? The new Offline Mode feature can alleviate those concerns by ensuring uninterrupted attendee check-ins. What is Offline Mode and how is it useful for event administrato...

*This article is only relevant to administrators with creator access. This article will walk you through creating a new event for your organization on the Micepad platform. Once you have confirmed with your account, the team will create an event s...

*This article is only relevant to administrators with creator access. In this article, we'll walk you through importing  existing event  templates from your organization on Micepad.  For existing Micepad users who have created past events, you c...

In this article, you will learn how to access and manage your Virtual Booths. What is a Virtual Booth Setup Virtual Booth Add content to virtual booth Inviting Exhibitor Administrators and Representatives Categorising and grouping booths Settings ...

In this article, you will be able to learn how to manage Automated Emails: Accessing Automated Emails Setting up Automated Emails Automated Emails is a series of emails that requires participants to complete certain actions on the event website to...

Registration Setup This article covers the Micepad Registration setup. Micepad allows you to set up free or paid event registration in the form of RSVP or Ticketing. For Free/RSVP events  → Setup RSVP form for registrants to respond to their even...

Attendee Check-In Attendee check-In happens during your event registration, where attendees register at the counters to check-themselves in and receive a name badge, if required. To check-in onsite, setup either the web check in or check in app an...

In this article, you will be able to learn how to set up email campaigns.  Select Email Campaign Creating a New Template The Email Campaigns   is a useful communication tool that allows organisers to quickly build and send personalised emails to m...

In this article, you will be able to learn how to add keywords for your event. You can use these keywords when searching for your event on Micepad App. Adding Keywords for your Event To add keywords to your event, from  Dashboard ➔ select  Settin...

In this article, you will learn how to set up and send different types of push notifications What are push notifications? Accessing your push notifications How to set up and send push notifications Examples of push notifications What are push noti...

Simultaneous Interpretation (SI) will be enabled automatically only after event administrators have completed the necessary configuration in the admin panel. Note: Event admins to add the translator to the Attendees page on admin panel. Once trans...

Create Group From Attendees admin panel → Go to Groups → Click + Insert Group Name  and set the Maximum users if necessary ➔ Click Save                                                                                   Create Registration Gr...

In this article, you will be able to learn how to manage your Event Attendees Access Attendees Add Attendees manually Import Attendees List Create Attendee Groups Attendees Tab is where you will be able to view and manage the attendee module. Aft...

In this Article, you will learn how to add/delete speakers and manage categories under the Speakers Feature Accessing the Speakers Feature Importing speaker List Adding speaker manually to your event Adding a profile photo to current speakers Addi...

In this article, you will learn more about the customizing your features.  Accessing your App Features Activate Features Rearrange App Features Order Duplicate Feature Remove or Deactivate Feature Customize App Feature App Features can be customis...

In this article, you will be able to learn how to manage your event attendees. The following are the areas you can manage on this page: Show/Hide Attendee fields Viewing and editing Attendees' details Attendees tab is where you view your list of ...

Are you worried about network interruptions affecting your event registration? The new Offline Mode feature can alleviate those concerns by ensuring uninterrupted attendee check-ins. What is Offline Mode and how is it useful for event administrato...

In this article, you will learn how to set up and send different types of push notifications What are push notifications? Accessing your push notifications How to set up and send push notifications Examples of push notifications What are push noti...

Translators can access the event platform via " Login as Administrator " from the event website.  Translator view of access/control buttons under Livestream/Video conferencing: Translators should ensure they remain in the "Main" Language audio in...

Download event data and reports. From the Event Dashboard , admins have access to download various event reports at the end of the event.  From   Dashboard , select  Reports located on the left side panel. Select the data you wish to download fr...

You can change your event logo, cover, colours and themes by changing their appearance settings. Follow these steps to make your changes: 1. From Dashboard , select Branding located on the left side panel. 2. Here, you can make the relevant cha...

1. From Dashboard , select Event Details located on the left side panel. 2. Here, you can make changes to your event details by editing the fields accordingly. 3. Once you have made the changes,  the Save button at the bottom of the page to f...

In this article, you will learn how to manage your projector's settings. Accessing your projector settings Changing the projector appearance and settings       Accessing your projector settings From the Admin Panel , select App .  Select Projec...

Yes . You can import attendees by batches.  If you have a long list of attendees to manage for your event, you can consider importing your attendee list by batches.  Read more about add attendees . Read more about attendee groups .  Consider gro...

How to start recording video conferencing Screen recording is supported for events using the Micepad platform for video conferencing . Administrators can record the stream by clicking the " Screen Recording " icon on the bottom left of the attend...

In this article, you will be able to learn more about the ticket refund process. Admins are generally allowed to perform ticket refunds to attendees. Please check with your relevant event in-charge before conducting any refunds.  Ticket Refund Pro...

In this article, you will be able to learn how to add keywords for your event. You can use these keywords when searching for your event on Micepad App. Adding Keywords for your Event To add keywords to your event, from  Dashboard ➔ select  Settin...

Setup Event Website Information 1. From Dashboard , select Event Website located on the left side panel. 2. Under the Information tab, you can add information about your event that will be featured in your event website. Alternatively, you ca...

Enable the LinkedIn Community Builder feature for your event The LinkedIn Community Builder integration provides you with the capability to design, establish, and connect with individuals who will be in attendance at your event through the use of ...

In this article, you will learn how to access and manage your Virtual Booths. What is a Virtual Booth Setup Virtual Booth Add content to virtual booth Inviting Exhibitor Administrators and Representatives Categorising and grouping booths Settings ...

My Profile (Edit) is where attendees can edit their profile information on the virtual platform. Admins can control which fields to include from the backend admin panel.  In this article, you will learn how to manage My Profile (edit) feature Acce...

In this article, you will learn how to manage Home feature. Accessing the Home feature Countdown Holding Banner and Sponsor Banner Display option Audience Engagement Recordings Admin panel setup How to record VC from frontend (attendee view) Downl...

Setup and Manage Q&A   In this article, you will learn how to setup and manage Audience Engagement: Q&A.   Setup Q&A  Access Q&A feature  Enable Moderation for Q&A  How to moderate Q&A  Reset Q&A  Q&A FAQs  Accessing the Q&A feature   From the Ad...

In this article, you will learn how to create and manage Schedules for your event Accessing the Schedule Feature  Creating a new schedule for your event  Managing a multi-day event  Assigning speakers to a session  Adding content to a session  Add...

In this Article, you will learn how to add/delete speakers and manage categories under the Speakers Feature Accessing the Speakers Feature Importing speaker List Adding speaker manually to your event Adding a profile photo to current speakers Addi...

In this article, you will learn how to access and manage your Documents. Accessing the Documents feature Creating a new folder Adding or deleting documents   Additional Document settings Editing or deleting existing documents or folders  Accessing...

In this article you will find out how exhibitors feature works. Accessing the exhibitors feature Setting up Exhibitor booth Adding content to the booth Inviting exhibitor administrators and Representatives Categorising and grouping booths Settings...

In this article you will find out how Attendees feature works. Accessing the Attendees feature Attendees settings Front End View  Accessing the Attendees feature From the Admin Panel, select App .  Search and select the Attendees feature eith...

In this article, you will find out how to access and manage your quiz feature. Accessing the quiz feature Creating a quiz Adding questions to your quizzes Editing or removing questions Viewing your quiz results Analyzing your quiz results Settings...

In this article, you will find out how to access and manage your web link feature to integrate websites into your event.  Accessing the web link feature Linking a website to your event Accessing the web link feature From the Admin  Panel, select ...

In this article, you will find out how to access and manage your feedback. Accessing the Lounge feature Creating a new Lounge Live tab Recordings The Lounge feature is useful for general chat and networking. You can conduct live stream session, vi...

In this Article, you will learn how to manage the "About" Feature Accessing the About Feature Creating a new page Editing an existing page About feature can be used to include information about the event or the organisers, informative details for ...

In this article, you will learn more about the customizing your features.  Accessing your App Features Activate Features Rearrange App Features Order Duplicate Feature Remove or Deactivate Feature Customize App Feature App Features can be customis...