Frequently Asked Questions

Common questions by admin users

  • Import Event Template
  • Unable to update attendee Email
  • There are no Registration or Enter button
  • Set up Automated Emails
  • Virtual Booths
  • Live Streaming
  • Activate Admin Account
  • Login to Admin Panel
  • Create New Event
  • Forgot Your Email
  • Access and Customize App Features
  • Reset Password
  • Edit Attendee Information
  • Getting Started

    Understand the basics of Micepad

  • Offline Mode
  • What is Micepad?
  • What is a Virtual Event?
  • A Guide to Roles and Permissions
  • My First Event on Micepad
  • Best Practices for a Successful Virtual Event
  • Activate Admin Account
  • Editing Your User Profile
  • Organization Dashboard
  • Event Dashboard
  • Setup Two-Factor Authentication
  • Managing Your Trusted Devices
  • Login to Admin Panel
  • Login to Admin Panel
  • Forgot Your Email
  • Reset Password
  • Event Setup

    Discover steps to creating an event

  • Import Event Template
  • Set up Automated Emails
  • Virtual Booths
  • RSVP Registration
  • Onsite: Check-In Setup
  • Setting Up Push Notifications
  • Set up Email Campaigns
  • Set up Simultaneous Interpretation (SI)
  • Create Groups for attendees
  • Speakers
  • Adding keywords for your events
  • Create New Event
  • Add Attendees
  • Manage Event

    Articles on managing your event

  • Offline Mode
  • Setting Up Push Notifications
  • Translator Guide to Simultaneous Interpretation (SI)
  • Making Changes to your Event Appearance
  • Can I Import Attendees by Batches?
  • Screen Recording for Video Conferencing
  • Ticket Refund Process
  • Making Changes to your Event Details
  • Edit projector settings
  • Access and Customize App Features
  • Edit Attendee Information
  • Download Event Data and Reports
  • Promote Event

    Blast EDMs to your invitees with our Email

  • Adding keywords for your events
  • Edit your Event Website
  • LinkedIn Community Builder
  • Virtual Event Features

    Interactive Features on Micepad

  • Virtual Booths
  • Home
  • Schedule
  • Setup Q&A
  • Documents
  • Web Link
  • Quiz
  • Lounge
  • About
  • Attendees
  • Exhibitors
  • Speakers
  • My Profile (edit)
  • Access and Customize App Features