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Articles on managing your event

Access and Customize App Features

In this article, you will learn more about the customizing your features.  Accessing your App Features Activate Features Rearrange App Features Order Duplicate Feature Remove or Deactivate Feature Customize App Feature App Features can be customis...

Edit Attendee Information

In this article, you will be able to learn how to manage your event attendees. The following are the areas you can manage on this page: Show/Hide Attendee fields Viewing and editing Attendees' details Attendees tab is where you view your list of ...

Offline Mode

Are you worried about network interruptions affecting your event registration? The new Offline Mode feature can alleviate those concerns by ensuring uninterrupted attendee check-ins. What is Offline Mode and how is it useful for event administrato...

Setting Up Push Notifications

In this article, you will learn how to set up and send different types of push notifications What are push notifications? Accessing your push notifications How to set up and send push notifications Examples of push notifications What are push noti...

Translator Guide to Simultaneous Interpretation (SI)

Translators can access the event platform via " Login as Administrator " from the event website.  Translator view of access/control buttons under Livestream/Video conferencing: Translators should ensure they remain in the "Main" Language audio in...

Download Event Data and Reports

Download event data and reports. From the Event Dashboard , admins have access to download various event reports at the end of the event.  From   Dashboard , select  Reports located on the left side panel. Select the data you wish to download fr...

Making Changes to your Event Appearance

You can change your event logo, cover, colours and themes by changing their appearance settings. Follow these steps to make your changes: 1. From Dashboard , select Branding located on the left side panel. 2. Here, you can make the relevant cha...

Making Changes to your Event Details

1. From Dashboard , select Event Details located on the left side panel. 2. Here, you can make changes to your event details by editing the fields accordingly. 3. Once you have made the changes,  the Save button at the bottom of the page to f...

Edit projector settings

In this article, you will learn how to manage your projector's settings. Accessing your projector settings Changing the projector appearance and settings       Accessing your projector settings From the Admin Panel , select App .  Select Projec...

Can I Import Attendees by Batches?

Yes . You can import attendees by batches.  If you have a long list of attendees to manage for your event, you can consider importing your attendee list by batches.  Read more about add attendees . Read more about attendee groups .  Consider gro...

Screen Recording for Video Conferencing

How to start recording video conferencing Screen recording is supported for events using the Micepad platform for video conferencing . Administrators can record the stream by clicking the " Screen Recording " icon on the bottom left of the attend...

Ticket Refund Process

In this article, you will be able to learn more about the ticket refund process. Admins are generally allowed to perform ticket refunds to attendees. Please check with your relevant event in-charge before conducting any refunds.  Ticket Refund Pro...