How do I register for an event hosted on Micepad?
Users who are interested in registering or joining an event hosted on the Micepad platform should receive an event invite from the organizers via email to register or access an event. For public events, simply click on the event link available wi...
Can I register multiple tickets?
Generally, yes. Attendees are able to register for multiple tickets. Attendees are required to register credentials for each ticket at the registration page before checking out your ticket registration orders. If the multiple ticket registration...
How do I make payment for the ticket registration?
Payment types may differ from event-to-event as it depends on the organizer's accepted payment methods. Generally, payment methods are available via stripe , NETS , Cash , Bank Transfer or Cheque . Simply complete the payment process when ...
How do I Enter Event as an Attendee?
In this article, you will learn how to access the event through desktop and mobile app Enter event via web browser (Desktop) Enter event via mobile app Enter event via web browser You must first register for an event or receive an event invite fr...
How do I reset password
There may be situations where attendees forget their login password when they try to enter the Micepad platform. Follow the following steps to reset your password. Ensure that you are a registered attendee to do so. Do check with the relevant orga...
Live stream is not playing
Live Stream issues Below are some quick tips you can try to troubleshoot live stream issues: Check that your device is connected to a stable network. Clear cache and refresh the browser. Log out of virtual platform and log in again with your regis...
How do I contact the event organizers after the event is over?
You can contact them by reaching out via their organization's email address or the, "Contact the organizer" link on the event website. If you are unable to find the organizer's contact details, do reach out the Micepad support team via the Contac...
I would like to cancel my registration and get a refund, how can I do that?
Attendees are only able to cancel their ticket and get a refund through the event organizers. Attendees should contact the organizers via the, " Contact the organizer " link available on the event website. The relevant organizers will contact you ...
Attendee Access FAQ
These are some of the common queries we get regarding registration and accessing event issues. How to access an event as an attendee? How do I access the event through my mobile device? Unable to login event What is considered a strong password? S...
SI: Language Translation
In this article you will be reading on simultaneous interpretation (SI). What is Simultaneous Interpretation? How many languages are available for SI? How do I change the Language? Overlapping Audio What is Simultaneous Interpretation? A live tra...
