How do I register for an event hosted on Micepad?
Users who are interested in registering or joining an event hosted on the Micepad platform should receive an event invite from the organizers via email to register or access an event. For public events, simply click on the event link available wi...
Can I register multiple tickets?
Generally, yes. Attendees are able to register for multiple tickets. Attendees are required to register credentials for each ticket at the registration page before checking out your ticket registration orders. If the multiple ticket registration...
How do I make payment for the ticket registration?
Payment types may differ from event-to-event as it depends on the organizer's accepted payment methods. Generally, payment methods are available via stripe , NETS , Cash , Bank Transfer or Cheque . Simply complete the payment process when ...
How do I Enter Event as an Attendee?
In this article, you will learn how to access the event through desktop and mobile app Enter event via web browser (Desktop) Enter event via mobile app Enter event via web browser You must first register for an event or receive an event invite fr...
How do I reset password
There may be situations where attendees forget their login password when they try to enter the Micepad platform. Follow the following steps to reset your password. Ensure that you are a registered attendee to do so. Do check with the relevant orga...
Live stream is not playing
Live Stream issues Below are some quick tips you can try to troubleshoot live stream issues: Check that your device is connected to a stable network. Clear cache and refresh the browser. Log out of virtual platform and log in again with your regis...
How do I contact the event organizers after the event is over?
You can contact them by reaching out via their organization's email address or the, "Contact the organizer" link on the event website. If you are unable to find the organizer's contact details, do reach out the Micepad support team via the Contac...
I would like to cancel my registration and get a refund, how can I do that?
Attendees are only able to cancel their ticket and get a refund through the event organizers. Attendees should contact the organizers via the, " Contact the organizer " link available on the event website. The relevant organizers will contact you ...
Attendee Access FAQ
These are some of the common queries we get regarding registration and accessing event issues. How to access an event as an attendee? How do I access the event through my mobile device? Unable to login event What is considered a strong password? S...
SI: Language Translation
In this article you will be reading on simultaneous interpretation (SI). What is Simultaneous Interpretation? How many languages are available for SI? How do I change the Language? Overlapping Audio What is Simultaneous Interpretation? A live tra...
Logging in using One-Time Password (OTP)
n this article, you will be able to learn how to login to the event virtual platform. Logging in using One-Time Password (OTP) Firstly, go to the URL that the event is hosted on. Note: Locate the event URL link via the registration confirmation e...
How do I reset password
There may be situations where attendees forget their login password when they try to enter the Micepad platform. Follow the following steps to reset your password. Ensure that you are a registered attendee to do so. Do check with the relevant orga...
Install Micepad App to device
In this article, you will learn how to install Micepad App to your phone devices, tablets or iPad. How to install Micepad App to a device? How to install Micepad App? For registered event attendees that require access to an event via Micepad App...
How do I Enter Event as an Attendee?
In this article, you will learn how to access the event through desktop and mobile app Enter event via web browser (Desktop) Enter event via mobile app Enter event via web browser You must first register for an event or receive an event invite fr...
Accessing App Features
In this article, you will learn how to access various App features on the virtual platform. Virtual Platform view Mobile App view Virtual Platform View Click on the features on the left panel to navigate around the virtual platform app. Click Mor...
Edit My Profile
In this article, you will be able to learn how to edit your profile. On top right of virtual platform, click on your name then select Edit Profile . Edit the relevant information and click Save
Home Feature
In this Article, you will learn about the ' Home ' feature. What is 'Home' feature? Optimal Viewing for Livestream Access 'Home' feature Audience engagement Chat Q&A Poll What is 'Home' feature? The ' Home ' feature is typically the main Livest...
Schedule
In this article, you will be able to learn about Schedule. Note: Event is based on Desktop/Browser view Schedule Under Schedule, you will be able to view the sessions for the event by Day , Session duration , Session Title , Speaker (s) ...
Speaker Profile
In this article, you will be able to learn about Speakers Profile. Speaker Search for the Speaker tab from the left panel or under More to access the feature. Clicking on the ‘ Speakers ’ feature will allow you to view the speakers involved in...
Documents
In this article, you will be able to learn about Documents. Note: Event is based on Desktop/Browser view Documents Search for the Documents feature on the left panel or " More " button to locate the Documents feature. Select a Folder to open the ...
Exhibitors (Booth)
In this article, you will be able to learn about the Exhibitors feature. Accessing Exhibitors Feature (Booth) Navigating around Exhibitors feature Interested Accessing Exhibitors Feature (Booth) Click on Exhibitors from the left panel and you wi...
Attendees list
In this article, you will be able to learn about the Attendees feature. Accessing Attendees feature Navigating around Attendee feature How to leave a message How to arrange a meeting with attendee Accessing Attendees feature On the left panel , cl...
Quiz
In this article, you will be able to learn more about the Quiz feature and how to complete event Quizzes. Access Quiz Complete a Quiz Access a Quiz On the left panel, click the, " more " option and select the Quiz feature. Complete a Quiz On th...
Lounge
In this article, you will be able to learn about the Lounge feature. Access lounge feature How to access private lounge Access Lounge Feature The lounge is an informal meeting/ lounge area that needed not be moderated by the hosts. On the left han...
Feedback
In this article, you will be able to learn about the Feedback feature. How to access and complete a feedback form The feedback feature if where attendees can complete their event feedback forms based on the preset questions set by the organizers. ...
How do I contact the event organizers after the event is over?
You can contact them by reaching out via their organization's email address or the, "Contact the organizer" link on the event website. If you are unable to find the organizer's contact details, do reach out the Micepad support team via the Contac...
Feedback
In this article, you will be able to learn about the Feedback feature. How to access and complete a feedback form The feedback feature if where attendees can complete their event feedback forms based on the preset questions set by the organizers. ...
